Terms and Conditions
Effective date: 03.07.2026
These Terms and Conditions govern your use of [WEBSITE URL] and any purchases made from SMOKY MOUNTAINS CREPERIE, a company located at 812 Parkway Ste 111, Gatlinburg, TN 37738, USA.
By accessing our website, creating an account, or placing an order, you agree to these Terms and Conditions. If you do not agree, please do not use the website.
1. Eligibility and Accounts
You must be at least 18 years old or have the permission of a parent or legal guardian to use this website or place an order.
You are responsible for providing accurate information and for keeping your account credentials confidential. We may suspend or close an account if we reasonably believe it is being used fraudulently or in violation of these Terms.
2. Products and Orders
We make reasonable efforts to display product descriptions, ingredients, images, availability, and prices accurately. However, product appearance, packaging, colors, or other details may vary slightly.
Submitting an order does not guarantee acceptance. We may reject or cancel an order because of product availability, incorrect pricing, suspected fraud, delivery restrictions, or other reasonable business reasons. If we cancel a paid order, we will refund the amount charged for the canceled items.
3. Prices and Payments
Prices are shown in U.S. dollars unless stated otherwise. Applicable taxes, shipping charges, and other fees will be displayed before the order is completed.
You authorize us and our payment providers to charge the payment method selected at checkout. You represent that you are authorized to use that payment method.
4. Shipping, Returns, and Refunds
Shipping and delivery dates are estimates unless we specifically state otherwise. We will process and ship orders within the timeframe presented at checkout or as otherwise required by applicable law.
Returns, replacements, cancellations, and refunds are governed by our Shipping Policy and Refund Policy, which form part of these Terms.
Because some products may be perishable or made to order, certain products may not be returnable. Any such restriction will be clearly disclosed before purchase.
5. Ingredients and Allergens
Product descriptions may identify common ingredients and allergens. However, products may be prepared, stored, or packaged in facilities that handle milk, eggs, wheat, soy, peanuts, tree nuts, sesame, or other allergens.
Unless we expressly state otherwise, we do not guarantee that any product is completely free from a particular allergen. Customers with allergies or dietary restrictions should contact us at CONTACT FORM before ordering.
6. Acceptable Use
You may use the website only for lawful, personal, and non-commercial purposes.
You may not:
- interfere with the operation or security of the website;
- attempt to access another person’s account;
- use automated tools to copy or collect website content;
- upload malicious code or harmful materials;
- use the website for fraud or any unlawful activity;
- reproduce or commercially exploit our content without permission.
We may restrict access to the website when reasonably necessary to protect our business, customers, or systems.
7. Intellectual Property
The website and its content, including our logos, trademarks, product images, graphics, text, designs, and software, are owned by or licensed to SMOKY MOUTNAINS CREPERIE
You may view and use the content for personal purposes only. You may not copy, modify, distribute, sell, publish, or commercially use it without our prior written permission.
8. Reviews and Customer Content
You retain ownership of reviews, photographs, comments, and other content you submit.
By submitting content, you give us a non-exclusive, worldwide, royalty-free license to display, reproduce, and use that content in connection with our website, products, customer service, and marketing.
You may not submit content that is unlawful, threatening, misleading, defamatory, obscene, infringing, or unrelated to your genuine experience.
Nothing in these Terms limits your right to provide an honest review or opinion about our products, services, or conduct.
9. Third-Party Services and Links
The website may contain links to or use services provided by third parties, including payment processors, delivery companies, and social media platforms.
We do not control third-party websites or services and are not responsible for their content, availability, privacy practices, or actions. Your use of third-party services may be subject to their own terms and policies.
10. Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY LAW, THE WEBSITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.”
WE DO NOT GUARANTEE THAT THE WEBSITE WILL ALWAYS BE AVAILABLE, SECURE, ERROR-FREE, OR FREE FROM HARMFUL COMPONENTS.
NOTHING IN THESE TERMS EXCLUDES WARRANTIES OR CONSUMER RIGHTS THAT CANNOT LEGALLY BE EXCLUDED.
11. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, SMOKY MOUNTAINS CREPERIE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE WEBSITE OR PRODUCTS.
OUR TOTAL LIABILITY FOR A CLAIM RELATING TO A PURCHASE WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT OR ORDER GIVING RISE TO THE CLAIM.
These limitations do not apply where liability cannot legally be limited, including liability resulting from fraud, intentional misconduct, or other rights protected by applicable law.
12. Privacy
Our collection and use of personal information are described in our Privacy Policy. The Privacy Policy is separate from, but should be read together with, these Terms.
13. Changes to These Terms
We may update these Terms from time to time. The revised version will be posted on this page with a new “Last Updated” date.
Changes will apply from the date they are posted and will not retroactively change the terms governing an order already accepted, unless required by law.
14. Governing Law
These Terms are governed by the laws of the State of [STATE], without regard to conflict-of-law rules.
Any dispute that cannot be resolved informally will be handled by the courts located in [COUNTY, STATE], unless applicable consumer law allows or requires the dispute to be brought elsewhere.
15. Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in effect.
Our failure to enforce a provision does not waive our right to enforce it later.
16. Contact Us
For questions regarding these Terms, contact: